Giftology By Onlinetrading Information

Shipping And Handling UK Delivery 1 to 2 days from dispatch
up to £50 = £3
£50 to £100 = £4.50
£2.50 per £50 thereafter.

UK Special Next Day Before 1pm from dispatch.
Only on orders received before 1pm Monday to Thursday.
Some items are not available on this service, please check when purchasing, as no automated check available at the moment. Thank you.
up to £50 = £6
£50 to £100 = £8
£6 per £50 thereafter.

Europe Delivery 3 to 7 days from dispatch
up to £50 = £4.50
£50 to £100 = £7.
£3 per £50 thereafter.

Rest of World Delivery 5 to 10 days from dispatch
up to £50 = £6.
£50 to £100 = £10.
£5 per £50 thereafter.

Delivery Schedule

Dispatch and/or notification of out of stock within 48 hours.Orders received after 10am on Saturday will not be dispatched until Monday.UK bank holidays will add up to 2 days on expected delivery times.

Although we endeavour to insure the timely arrival of all our customers goods our delivery times are not guaranteed, (unless specifically stated).

When purchasing from outside the UK please take into consideration any local, national and international incidents that may be occurring at the time, which may disrupt your postal services. In these situations we cannot be held responsible for extended delivery times.

We currently use UK Royal Mail post and parcel delivery services for more information about their services please use this link Royal Mail

Back Orders
If there is an item that cannot be deliverd with your initial order this will either canceled and a refund made to you or will be put on a back order for delivery when avalable there will be no extra charges for delivery of this back order.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.

Please click here for Our Enquires Form

Guarantee
We guarantee that all goods have been sent in good working order. Every item is hand checked for quality and usability before dispatch. Appropriate and secure packaging is always used.

Reaching Us Please click here for Sales and Enquires Form

Phone: +44 (0) 1723 501445 Available between 10am - 4pm (UK time) Monday to Friday.

Fax: +44 (0) 1723 501445 Secure & available 24/7
You can leave a message on our answer machine and will will call you back.

Snail Mail:
Giftology,
The Three Mariners,
49 Quay Street,
Scarborough,
North Yorkshire, YO11 1PL,
U.K.

Privacy Policy We are committed to respecting your privacy rights and will only use and collect data about you lawfully in accordance with the data protection act 1998.

Data is only collected for processing your order, keeping you informed of the status of your order, statistical purposes and for improving our site and its performance to give you the best possible service.

The type of date we will collect and what it is used for:

Your Name = As a reference.

Your address= For delivery and invoicing purposes

Your phone number = For contact during the order process.

Your email address = For contact during the order process and sending up dates only if you have given us your consent.

Credit / Debit numbers = For collecting payment during the order process.

Your Items Purchased= For stock control.

All the data we hold will be accurate and up to date.
We will never collect sensitive data about you without your explicit consent.
We will never sell, lease or otherwise trade in personal information collected at our web site to outside parties.
We have set up and implemented managerial procedures to safeguard and secure your data.
We will give you the chance to refuse any marketing email from us and we will not email you in the future unless you have given us your consent.

Please click here for Our Enquires Form

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Items damaged when received

You must notify us by any means, within 7 days of receiving your order.Stating what is damaged, how it is damaged, and the state of the parcel when it arrived.Please retain all the items and packaging.

Depending on the nature of the goods, and your preferences, we will either request for the items to be returned, replace the goods or send you a refund. Any return postal expenses will be refunded.

Returning unsuitable items

You must notify us by any means, within 7 days of receiving your order. Stating what you wish to return, why the item is unsuitable, and whether you would like an exchange or refund.

Providing the item and packaging is unopened and undamaged we will be happy to give you an exchange or refund.

We will then contact you requesting the item be safely packed for posting and returned. This must be done within 7 days of contact from us.Once we have received the item and all is ok we will send you replacement or refund within 3 days.

Purchaser pays for return 1st class post unless otherwise agreed.

Faulty items

Please notify us as soon as possible by any means. Stating what is faulty and how it is faulty and when the item was purchased. Don't forget to include your name and address and other relevant contact information.

We will then contact you with our decision on what we are willing to do about the item. Refunds or replacements are determined by an item's life expectancy, purpose and value. Each case is assessed on its own circumstances.

Fun Novelty Gifts

Club Party Gear

Naughty Novelties

Fancy Dress

Sale Special Offers

Items damaged when received

Returning unsuitable items

Faulty items